We found the Roland EGX 350 engraving machine on the internet at Engraving Machines Plus. Talked with Danny on several occasions about what we were wanting to do making industrial button labels. He was always helpful and very reassuring that this machine would do what we wanted it to. After ordering the Roland EGX 350 and using it he was right. The machine is amazing and fairly easy to use even with no prior background in sign and label making. Danny thank you and Engraving Machines Plus.
Manager
1/12/2012
Reviewed by:
Jeff Thomas from National Geographic Society (Washington, DC).
Great Machine. Even better customer service! Danny has been great helping us get going with our new EGX-350. Thanks Danny.
Lease Administrator/Facilities Support
10/27/2011
Reviewed by:
Mike Stanton from X-FAB Texas, Inc (Lubbock, TX).
Came across the Engraving Machines Plus website during my search for an engraver. The website was easy to use and answered my questions about the EGX-350. Placed an order for the EGX-350 through Daniel who was extremely helpful during the purchasing process. Once the engraver was received, immediately started engraving signs using the easy to understand training video. Made several signs and I'm very impressed with the ease of use and the quality. I highly recommend this unit for in-house sign making. Be sure and talk with Daniel when you call to place an order. Daniel will walk you through the process.
Panel Design Specialist
10/26/2011
Reviewed by:
Joe Ptaszek from Agile Manufacturing (Rochester, NY).
I have used the EGX-30 in the past so I was already familiar with the ROLAND products. Daniel recommended the EGX-350. With its 3 axis control as well as the larger workspace the machine is a must have for any panel shop.
We were spending over $100.00 per project outsourcing our nameplates. Now I can engrave custom nameplates and other custom templates using the included software or our version of AutoCAD. By using the EGX-350 with AutoCAD I have my own CAD/CAM machine.
Owner
10/11/2011
Reviewed by:
Gary Ferguson from Scioto Valley Trophy (Piketon, OH).
After reviewing and comparing several different engravers I chose the EGX-350 and am glad that I did. It was easy to get set up and get started. The training and customer service was excellent. The end product is great. I would recommend the EGX-350 and Engraving Machines Plus to anybody who is looking for a great engraver and a great company.
Owner
9/28/2011
Reviewed by:
Barbara Marinelli from Inscribe It, LLC (Northeast, PA).
I'm very happy with the machine and even happier with the customer service. Danny is great. Always ready and willing to help and answer any questions.
Production/Logistics Assistant
8/17/2011
Reviewed by:
Susanne Wastlund from ADA Carbon Solutions (Coushatta, LA).
Great machine, excellent customer service.
VP / Purchasing
8/17/2011
Reviewed by:
Charlie Lane from Charleston Rubber & Gasket (Hanahan, SC).
The EGX-350 meets our requirements and is simple to use. The set up was quick and easy. The support given from Engraving Machines Plus has been excellent and hassle free.
Desktop Support Analyst
6/24/2011
Reviewed by:
Adam Wehner from Western Oregon University (Monmouth, OR).
We got this engraver for marking all of our portable devices on campus. The setup of the EGX-350 was quick and easy. Engraving machines plus has done an excellent job in helping us out and continues to give us excellent support.
Manufacturing Engineering
6/6/2011
Reviewed by:
Jeffery Pope from Caterpillar (Griffin, GA).
Great product and excellent customer services.
Facility Service
5/18/2011
Reviewed by:
Tracy Robinson from Martha Jefferson Hospital (Charlottesville, VA).
Everything is great so far. Thanks so much for all your help.
Owner
5/13/2011
Reviewed by:
John McCann from Enterprise Awards & Promo Products (Wilmington,MA).
Having never worked in trophy shop or engraved any products, I spent many hours researching various engraving machine companies. After talking with several companies, many with little to no interest in talking to me due to my start up status, I spent several days talking with Dan about the products available. Dan took the time to ensure I wasn't just buying a machine; he had a genuine interest in my start up status. I discussed several options with Dan and decided on the EGX 350. I wanted a machine that could grow with my business as I learn the trade. After the machine arrived, I had no problem with the set up and scratching out a few practice plates. As I got more involved with the machine, I started getting lost with the set-ups and X, Y, and Z settings. Frustration and confusion set in. Was I in over my head? A call to Dan, an hour of quick training, I found myself learning several new tricks, understanding the machine and what was frustrating me was simple to review and understand. Dan's help easily put me back on track. The companies support was just what I needed. As a rookie, I must say Dan and tech support have brought my confidence level to new heights. Thanks for all your help, I am sure this will not be last time I need help, but Dan is there for us all.
Project Assistant
5/6/2011
Reviewed by:
M. Little from U.S. Army (Camp Grayling, MI).
The EGX-350 has proven to be very easy to use and produces a great product. Danny is top notch and is always available to answer questions. I would recommend the engraver and Engraving Machines Plus to anyone.
Maintenance Coordinator
4/27/2011
Reviewed by:
Joey Williams from Sumitomo Metal Mining Pogo, LLC (Fairbanks, AK).
Great Machine, Training video was very helpful in learing to design and engrave.
Training and Support!!
2/11/2011
Reviewed by:
Jane Kolmer from Action Graphics (Columbia, IL).
“A few months ago, after researching different engravers, I purchased a Roland EGX-350 from a different company over the internet. That company assured me that I would have no difficulty operating the EGX-350 since I have owned a sign shop for the past 18 years and was familiar with other Roland equipment. Unfortunately, my decision to purchase equipment was based on price and those assurances.
When I received my EGX-350 it was like getting a rocket ship in a box with very little instruction and being told to fly to the moon! The manuals were confusing and the equipment was so NOT plug and play! When I contacted my retailer, they offered no assistance in training or advise in operating this piece of equipment. I contacted Roland on several occasions and was informed that it was the retailer's duty to train the end user (which was not very comforting). I suggested Roland should require retailers to offer training on their equipment in order to sell it. But even so, my problem remained unsolved.
Then I found this company - Engraving Machines Plus and Daniel Martinez. I contacted Daniel and he set up a remote training session on a Saturday morning to walk me through the machine. It was AMAZING! We are off and running and now I can actually look at the machine and recognize what it is I am looking at!
THANK YOU Engraving Machines Plus! Because of your help, we turned out 60 plaques in 1/3 the time with 100% better quality than I was getting by trying to figure things out on my own. And we actually MADE MONEY on the order!!!!! They have won our loyalty!”
My advice to all is that the Roland EGX-350 is a great machine and capable of doing everything it claims – but make sure you buy it from a retailer that includes real training and their personal attention!
